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NursingMocks SupportAccount, Billing, Exam Access

Get help without losing study time.

Tell us what happened, where it happened, and the email on your account. We will route your message to the right support queue and reply with the next clear step.

Typical Reply
Within 24 business hours
Email
support@nursingmocks.com
WhatsApp
+44 7832 350707

Send a support request

This form creates a support record and queues confirmation emails.

4000 characters left

Do not include card numbers, passwords, or private medical information.

For screenshots, submit the request first and reply to the confirmation email with the image attached.

Common Support Paths

Start with the fastest route

These links solve the most common account, payment, and dashboard questions.

Account Access

Password resets, email changes, locked accounts, and login problems.

Reset Password

Payments

Payment history, access status, plan questions, and checkout concerns.

View Payments

Dashboard Help

Find your exams, continue attempts, and check available access.

Open Dashboard

Before you send

The best support messages are specific. These details help us find your account and reproduce the issue quickly.

Use the same email address you use on NursingMocks.
Include the exam name, set, or page URL if an exam will not open.
For billing questions, include the approximate payment date.

What we can help with

Exam Access After Payment
Password and Account Recovery
Billing Records and Payment Questions
Practice Test Loading Issues
Progress or Results Questions
Content Feedback and Corrections